A new industry poll from Procore reveals how much time is dedicated to quality assurance in Australian construction.
The average of 30 hours spent jumps up to 70 hours for larger businesses of 100 employees or more.
Quality assurance remains a difficult part of the job. Sixty-seven percent of respondents find all aspects – including setting protocols, creating forms, training, on-site processes, and collecting, integrating, analysing and reporting data – to be a challenge.
Setting and specifying protocols emerged as the most difficult part of the quality assurance process, with 75 percent of respondents listing it as a challenge. Analysing and reporting on quality performance across the business was second (70 percent).
Other key findings include:
- 64 percent of respondents agree quality assurance needs to be connected to a transparent process across all areas of the business
- 55 percent say responsibility for quality assurance should be moved from the office to the job site
- 46 percent say it is difficult getting site staff to fully comply with processes
- 41 percent acknowledge that site managers are left in the dark about how the information they collect is used, and
- respondents favour digital solutions, with 45 percent saying it's difficult to effectively monitor the quality of projects without an integrated data management platform and 38 percent believing paper-based quality assurance processes increase the risk of re-work.
"Procore customers tell us that ensuring the quality of their projects has become their number one priority in 2020," says Tom Karemacher, APAC vice president at Procore Technologies.
"This comes as unprecedented socio-economic forces have accelerated digital transformation in the Australian construction industry," Karemacher says, "This widespread uplift in digital maturity will not only help the industry to deliver high quality projects, it will also increase consumer confidence and trust in the sector. As Procore's latest poll shows, technology presents a real opportunity for productivity and economic gains as the industry doubles down on quality."
Procore's survey was conducted by ACA Research and gauged responses from 162 construction companies around Australia.